Terms of Service

Effective Date: July 2026

These Terms of Service ("Terms") govern your access to and use of Scale Partner's website, services, and products ("Services"). By accessing or using Scale Partner, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Services.

1. Description of Services

Scale Partner is a B2B growth agency specializing in partner marketing, digital performance, and AI-enabled execution. We provide consulting, strategy, implementation, and ongoing optimization services to support your business growth. The specific scope of services will be defined in a separate statement of work or service agreement between you and Scale Partner.

2. Eligibility

You must be at least 18 years old and a legal business entity to use our Services. By using Scale Partner, you represent and warrant that you have the authority to bind yourself or your organization to these Terms. If you are using the Services on behalf of a company or organization, you represent that you are authorized to do so.

3. Acceptable Use Policy

You agree not to use the Services for any unlawful purpose or in violation of any laws or regulations. Specifically, you agree not to:

Harass, threaten, defame, or abuse others
Transmit viruses, malware, or any code intended to harm or disrupt services
Attempt to gain unauthorized access to any portion or feature of the Services
Disrupt or interfere with the normal operation of the Services
Remove, obscure, or alter any proprietary notices or labels
Use the Services to violate intellectual property rights or privacy
Engage in spam, phishing, or deceptive practices
Reverse-engineer, decompile, or attempt to derive the source code of our Services

4. User Accounts and Responsibilities

If you create an account with Scale Partner, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, complete, and current information and to keep such information updated. You are solely responsible for the consequences of sharing your credentials or allowing others to use your account.

5. Intellectual Property Rights

Our Content: All content, materials, trademarks, logos, graphics, text, images, and software provided by Scale Partner are the exclusive property of Scale Partner or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or transmit any content without prior written consent.

Your Content: You retain all rights to any content you provide to Scale Partner ("Your Content"). By submitting Your Content, you grant Scale Partner a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute Your Content for the purpose of providing and improving our Services. You represent and warrant that you own or have the right to grant these rights and that Your Content does not violate any third-party rights.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. Confidential information does not include information that is: (a) publicly available through no breach of this agreement, (b) rightfully received by one party from a third party without confidentiality obligations, or (c) independently developed without reference to the other party's confidential information. Scale Partner may use anonymized, aggregated data from your engagement to improve our Services.

7. Limitation of Liability

Disclaimer: The Services are provided on an "as-is" and "as-available" basis. Scale Partner makes no warranties, express or implied, regarding the Services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation: To the fullest extent permitted by law, Scale Partner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, data, or business opportunity, even if advised of the possibility of such damages.

Cap: Our total liability under these Terms shall not exceed the fees paid by you in the 12 months preceding the claim, or $1,000, whichever is greater.

8. Indemnification

You agree to indemnify, defend, and hold harmless Scale Partner, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Services, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) Your Content.

9. Service Availability and Modifications

Scale Partner reserves the right to modify, suspend, or discontinue the Services at any time without prior notice. We will make reasonable efforts to provide advance notice of material changes. We do not warrant that the Services will be uninterrupted or error-free. Scale Partner is not liable for any downtime, data loss, or service interruptions.

10. Payment and Billing

Payment terms for our Services will be specified in your service agreement or invoice. All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all applicable taxes. Invoices are due within the timeframe specified. Failure to pay may result in suspension or termination of your access to the Services. We may update our pricing with 30 days' notice.

11. Termination

Termination for Cause: Either party may terminate this agreement immediately if the other party materially breaches these Terms and fails to cure the breach within 30 days of written notice.

Termination for Convenience: Either party may terminate this agreement with 30 days' written notice. Upon termination, you remain responsible for all fees incurred through the termination date.

Effect of Termination: Upon termination, your access to the Services will cease. Sections that by their nature should survive termination will remain in effect, including Intellectual Property, Limitation of Liability, and Indemnification.

12. Data Protection and Privacy

Your use of the Services is also governed by our Privacy Policy. We are committed to protecting your personal data and comply with applicable data protection laws. If you are located in the European Union or other jurisdictions with data protection requirements, we will handle your data in accordance with those requirements.

13. Third-Party Links and Services

The Services may contain links to third-party websites and services. Scale Partner does not endorse or assume responsibility for third-party content, products, or services. Your use of third-party services is governed by their own terms and conditions. We are not liable for any damages or losses resulting from your use of third-party services.

14. Changes to These Terms

Scale Partner may update these Terms at any time. Changes become effective upon posting to our website. Your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically for updates.

15. Dispute Resolution

Informal Resolution: Before initiating formal proceedings, either party agrees to attempt to resolve disputes through good faith negotiation. If negotiation fails, either party may pursue formal remedies.

Governing Law: These Terms are governed by and construed in accordance with the laws of the jurisdiction where Scale Partner is established, without regard to its conflict of law provisions.

Jurisdiction: Any legal action or proceeding related to these Terms must be brought exclusively in the courts located in the jurisdiction where Scale Partner is established, and you consent to the personal jurisdiction of such courts.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it will be severed. The remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with any service agreement, statement of work, and our Privacy Policy, constitute the entire agreement between you and Scale Partner regarding the Services and supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral.

18. Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by both parties. The failure of Scale Partner to enforce any right or provision will not constitute a waiver of that right or provision.

19. Contact Us

If you have questions about these Terms of Service or need to report a violation, please contact us:

Email: support@scalepartner.pro

Last updated: July 2026